WaleX Privacy Policy

Effective date: October 2, 2026

WaleX (“we”, “our”, or “us”) respects your privacy. This policy explains how WaleX collects, uses, stores, and shares information when you use the WaleX mobile application and related services.

1. Information We Collect

• Account information: name, email address, phone number, address, and account credentials.
• Marketplace content: product listings, descriptions, prices, photos, messages, and other content you submit.
• Location information: approximate or precise location only when you grant permission and use location, delivery, or nearby-market features.
• Order and delivery information: order details, delivery address, and transaction status. Payment information may be processed by authorized payment providers.
• Device and usage information: device type, operating system, app version, IP address, diagnostic logs, and security events.

2. How We Use Information

• Provide and operate WaleX services.
• Create and secure user accounts.
• Publish listings and connect buyers with sellers.
• Process orders, deliveries, notifications, and support requests.
• Prevent fraud, abuse, and unauthorized access.
• Improve performance, reliability, and user experience.
• Comply with applicable legal obligations.

3. App Permissions

WaleX may request access to your camera, photos, location, and notifications. These permissions are used only for the related app features. You can change permissions at any time in your device settings.

4. Sharing of Information

We may share necessary information with trusted service providers that support hosting, email, maps, notifications, analytics, payments, and delivery. Public marketplace information may be visible to other users. We may also disclose information when legally required or to protect users and WaleX. We do not sell personal information.

5. Data Retention and Deletion

We retain information only as long as necessary to provide the service, maintain security, resolve disputes, and meet legal requirements. You may request account and personal-data deletion through the app’s account settings or by contacting us. Some records may be retained where required by law or legitimate security needs.

6. Data Security

We use administrative, technical, and organizational safeguards designed to protect personal information. However, no internet service can guarantee absolute security.

7. Children

WaleX is intended for users aged 18 and older. We do not knowingly collect personal information from children.

8. Your Choices and Rights

You may access, correct, or delete certain account information through WaleX. You may also withdraw optional permissions through your device settings and contact us regarding your privacy rights.

9. Third-Party Services

WaleX may contain links to or integrate with third-party services. Their handling of information is governed by their own privacy policies.

10. Changes to This Policy

We may update this policy when our services or legal requirements change. The latest version and effective date will always appear on this page.

11. Contact Us

For privacy questions or data-deletion requests, contact:

WaleX
Email: [email protected]
Website: walexkurdistan.com